Aracuda Inspection SaaS Platform
A multi-role inspection SaaS marketplace and CRM — managing client bookings, agent bidding, inspector scheduling, secure document uploads, and subscription billing in one Laravel platform.
Challenge
Managing complex workflows involving five different stakeholder roles — admins, buyers, inspectors, agents, and staff — was highly fragmented, with no single system coordinating who does what and when. The business struggled with manual scheduling that led to missed or double-booked inspections, delayed inspection reporting because there was no structured way for inspectors to submit findings, insecure document handling for sensitive inspection reports, and complex payment splits between agents and the platform that had to be calculated and tracked by hand. None of this scaled, and every new client or inspector added more manual coordination overhead rather than the business getting more efficient — exactly the kind of operational bottleneck a SaaS marketplace platform is meant to remove.
Solution
Architected a Laravel and MySQL backend built around security from the ground up — prepared statements, hashed credentials, and role-based access control across every one of the five user roles. Integrated a payment gateway with a full subscription and billing module so the platform could charge for plans and handle payment splits automatically instead of manually. Implemented a secure multi-role bidding system letting agents bid on and win inspection jobs, built automated inspection scheduling to remove manual coordination, enabled secure document uploads for inspection reports with per-client storage isolation, and shipped an interactive analytics reporting dashboard giving admins real-time visibility across bookings, bidding activity, and revenue. Every part of the system was designed as a repeatable SaaS workflow — new clients, agents, and inspectors can be onboarded without custom development work, which is what makes it a genuine multi-role marketplace platform rather than a one-off internal tool.
Results
Scalable marketplace SaaS platform automating workflows for clients, agents, inspectors, and admins with built-in subscription billing and secure document uploads.